Our thinking.
Welcome to the Miriol Consulting blog page! This is where we share valuable insights, innovative ideas, and fresh perspectives on industry trends that can shape your business strategies. Our experts delve into a wide range of topics, distilling complex concepts into easily understandable, actionable advice. Whether you're an experienced professional or new to the business world, our blog posts offer valuable knowledge to help you navigate the ever-changing business landscape. Get ready for thought-provoking articles, expert interviews, practical guides, and more.
Beyond Tech: The Omnichannel Methodology
A pragmatic approach to digital transformation enables organisations to bridge the gap between the traditional, high-touch customer service model and the demands of a modern, omnichannel business strategy.
The Blueprint for Successful Transformation
In 1999, NASA lost the Mars Climate Orbiter probe because the ground computer was set to measure thrust using imperial units and the onboard computer was set to metric units. The lack of a data strategy or a simple data dictionary cost NASA 515.39 million USD in today’s money.
When machines collect incorrect, incomplete, or biassed data, this leads to communication breakdown, creating a SPOF for the overall process, resulting in inefficiency and, in NASA’s case, quite a catastrophic failure.
